24 Hour End-User Support
Provide 24-hour ticket support to your clients!


Add 24x7x365 anonymous end user helpdesk support for your clients! When you are operating a serious web hosting business, you need 24-hour technical support at all times! Our anonymous end-user support is backed by 300+ trained technicians with several years of experience in the web hosting business. Support response times are within 1 hour! All our responses will also appear to come from your company, making our end-user support completely branded to your name!

How does it work?

  1. First, install a helpdesk system on your domain.
    We support most major ticketing software such as Kayako, Perldesk, osTicket, WHMCS, Cerberus, Ubersmith, and DeskPRO. If you do not have a ticketing system, we will install osTicket on your account free of charge!
     

  2. We configure your helpdesk system so our technicians can be notified when there is a ticket.
     

  3. Ticket responses will be made by our technicians directly through your helpdesk!

Base Price: Only $29.95/month! (covers 12 full domain accounts)
Additional Domain Accounts: $2.50/month per domain
Buy 50 Domain Accounts: $1.50/month per domain

Current Resellers: Submit a Sales ticket at our Helpdesk to enable your
24 Hour End-User Support!

 
Activate your Bulk Reseller account today!
 

Hosting Web Sites Since 1997 | The IceStorm Network ©2009 | 1618 Sullivan Ave, #499. Daly City, CA 94015. USA
Why IceStorm? Two Words: Proven Reliability.